Privacy Policy.

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use the Site.

Information you provide: When you submit a form, request an inspection, or contact us by phone or email, we may collect your name, phone number, email address, property address, and any details you provide about your roofing needs or concerns. If you sign up for our email newsletter, we collect your email address.

Information collected automatically: When you visit the Site, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected using cookies and similar tracking technologies as described below.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule roof inspections or service appointments
• Provide roofing services and communicate about the status of your project
• Send you the email newsletter if you have subscribed (you may unsubscribe at any time)
• Improve the content, functionality, and usability of the Site
• Comply with applicable laws, regulations, and legal obligations
• Protect the security and integrity of our business and the Site

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We do not use your information to build advertising profiles or serve behavioral advertising.

3. Cookies and Tracking Technologies

The Site uses cookies — small text files stored on your device — to remember your preferences and understand how visitors use the Site. Specifically, we use a cookie to record your response to our cookie consent banner so we do not display it again on subsequent visits.

We may also use analytics tools (such as Google Analytics) that collect aggregate, anonymized data about Site traffic and usage patterns. These tools use their own cookies governed by their respective privacy policies. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on available at tools.google.com/dlpage/gaoptout.

Most browsers allow you to refuse or delete cookies through browser settings. Disabling cookies may affect some Site functionality.

4. Information Sharing

We do not sell your personal information. We share your information only in the following limited circumstances:

• Service providers: We may share information with vendors who assist us in operating our business, such as email delivery services, scheduling software, and website hosting providers. These vendors are contractually bound to use your information only to provide services to StoneBridge and not for any other purpose.
• Legal compliance: We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of StoneBridge, our clients, or others.
• Business transfers: If StoneBridge is involved in a merger, acquisition, or sale of all or substantially all of its assets, your information may be transferred as part of that transaction. We will notify you by email or prominent notice on the Site before your information becomes subject to a materially different privacy policy.

5. Data Retention

We retain contact form submissions and customer communication records for a period of five years following the completion of any roofing project, or for five years following the date of initial contact if no project results, consistent with typical contractor warranty and dispute resolution timelines in North Carolina. Email newsletter subscriber information is retained until you unsubscribe. You may request deletion of your information at any time as described below.

6. Your Rights and Choices

You have the following rights with respect to your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information. We will honor deletion requests to the extent possible, subject to our legal retention obligations and legitimate business needs such as active warranty periods.
• Opt-out of marketing email: Every marketing email we send includes an unsubscribe link. You may also email us at info@stonebridgeroofs.com to unsubscribe.

To exercise any of these rights, contact us at info@stonebridgeroofs.com or by mail at 4820 Sardis Rd, Charlotte, NC 28270. We will respond within 30 days.

7. Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for data in transit. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please notify us immediately at info@stonebridgeroofs.com.

8. Children's Privacy

The Site is intended for adults seeking residential roofing services. We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will delete it promptly. If you believe a child has submitted information to us, please contact us at info@stonebridgeroofs.com.

9. Links to Third-Party Sites

The Site may contain links to third-party websites, including our social media profiles, manufacturer pages, and industry resources. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. North Carolina Privacy Considerations

StoneBridge operates in and primarily serves residents of North Carolina. We comply with applicable North Carolina privacy and consumer protection laws. North Carolina residents may contact us using the information below to exercise any rights provided under applicable state law.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or by a notice on the Site. Your continued use of the Site after any update constitutes acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: info@stonebridgeroofs.com
• Phone: (314) 344-3434
• Mail: StoneBridge Roofs LLC, Attn: Privacy, 4820 Sardis Rd, Charlotte, NC 28270